Troubleshooting
- Update the app to the latest version from the Play Store.
- Restart your device.
- If biometric unlock stops working, confirm your biometrics are still enrolled in your device's system settings, then try unlocking with your master password.
- Keep a current export of your stash - the app will remind you when your last backup is getting old.
- Still stuck? Contact support via hq.app4u@gmail.com.
Important to Know
- Because Private Stash stores everything only on your device, we cannot reset your master password or recover your data for you. Keep your recovery code somewhere safe.
- Uninstalling the app permanently deletes all locally stored data. Export a backup first if you intend to reinstall.
Known Issues
- No known issues at this time.