Frequently Asked Questions
How do I install the application?
Go to the Google Play Store, search for Private Stash, and tap Install - or use the Play Store button on our home page.
What permissions does the app need?
Private Stash runs entirely offline and does not request internet access. The optional biometric unlock feature uses your device's built-in biometric hardware; no other sensitive permissions are required.
How is my data used?
Your data never leaves your device. Everything you store in Private Stash is encrypted locally on your phone, and we have no access to it. See our Privacy Policy for details.
Does the app require an account or an internet connection?
No. There is no account to create and no internet connection required. The app is fully functional offline by design.
What happens if I forget my master password?
During setup, Private Stash gives you a recovery code, and you can regenerate it at any time in Settings. If you forget your master password, the recovery code lets you get back in. If you lose both, your data cannot be recovered - by anyone, including us. That is a deliberate consequence of the app's security design, so store your recovery code somewhere safe.
Which languages are supported?
Private Stash is fully translated into English, Spanish, French, German, and Portuguese, and supports Android accessibility services such as TalkBack.
What is the pricing?
Please refer to the Google Play Store listing for current pricing information.
How can I solve common issues?
For troubleshooting common issues, please visit the Support Page.
Do you provide customer support?
Yes, you can reach out to us at hq.app4u@gmail.com for any inquiries.